Evan Smith

Evan Smith

Evan Smith is an affiliate with Schaffer Consulting; his affiliation with the firm began during his time as a client in the early 1990s. Trained as an industrial engineer, with a background in social sciences and liberal arts, he has been helping organizations and leaders to deliver measurable results by fostering successful organizational and individual change for more than 20 years. Earlier in his career, Evan led the Quality function for a global mid-cap chemical company. He led the corporate Performance Management function for a U. S. regional bank in the early 1990s during a time of restructuring; he also helped to introduce and structure revamped business lines for the bank’s investment services arm. Evan started his career with GE in its aerospace business, working on the Information Systems Management Program (ISMP).

His consulting clients have included major pharmaceutical, medical devices, financial services, chemical, automotive, technology, energy, and professional services companies, among others.

He also helped to start and/or operate several small businesses, including developing and selling revenue models and business plans in medical devices, establishing required financial systems and controls for several custom manufacturing businesses, and driving business improvement, major account development, and profitability in marketing services. 

Evan has worked with clients and partners to help organizations grow successfully, and navigate change. He’s a results-oriented leader and consultant with broad functional experience facilitating business growth, productivity and change/ restructuring within financial services, technology and manufacturing companies. He’s brought products/ services and businesses from concept through market introduction and production. He’s also successfully implemented business development and business restructuring initiatives to consistently produce results.

Evan is certified to administer, coach and consult using the following tools – among others: 

  • The Leadership Circle™ 360;

  • The “True North”/ Authentic Leadership model (based on True North, by Bill George, the Harvard Business School, Wiley & Sons, 2007);

  • The “Total Leadership” model (based on Total Leadership, by Stewart Friedman, The Wharton School, Harvard Business Press, 2008).

Evan has taught management courses through Tufts University and the State University of New York; he has also led workshops in Change Management (Cornell School of Industrial and Labor Relations); and leadership- and senior-team development (University of Pennsylvania, Wharton School, Advanced Management Program). 

In 2009, he developed and published a survey on “Leading Change”, a guide for change leaders and practitioners.

Evan earned his Masters in Public and Private Management from the Yale School of Organization and Management. He also holds Bachelor degrees in Industrial & Management Systems Engineering, and in Liberal Arts, from Pennsylvania State University. 

Professionally, he is a graduate of the GE - Information Systems Management Program, and has completed Executive Management Development through Cabot Corporation – with Harvard Business School.




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Recently, Schaffer consultants Daniel Dworkin, Celia Kirwan, and Evan Smith posted 5 Strategies to Drive Successful Results in EHR Implementation. Melissa McCormack of Software Advice, a provider …


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Realizing the full value of electronic health records (EHR) is truly a people-centric mission. This article offers five instrumental strategies for making engagement a catalyst for EHR success -- incl…

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