Businesses today are pursuing strategies that demand more
independent, local decision-making, whether to improve customer
response, product development, or operational effectiveness. Success
demands a cultural revolution toward local autonomy. But the strategy
and tools used to drive culture change are those from the past when
leaders did the hard thinking and employees implemented solutions. This
revolution demands communications that are passionate and true. Learn
how leaders can use their emotional intelligence to be more effective
communicators in today's technology-driven world.
Leadership Excellence, 2013
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