Four Mistakes Leaders Keep Making

Four Mistakes Leaders Keep Making

09.06.10Robert Schaffer

The history of business has been marked by a dizzying rate of change

What hasn't changed very much, however, are four fundamental behaviors, deeply rooted in the managerial psyche, that block organizational progress and performance. They are: failing to set proper expectations; excusing subordinates from pursuit of overall objectives; colluding with staff experts and consultants; and waiting while subordinates prepare, prepare, prepare.

Harvard Business Review, September 2010

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